Tools For Granite, Marble, Tile, Polished Concrete & Stone Restoration

800-575-4401
Hours of Operation: Monday - Friday: 7:30AM - 6:00PM Eastern Time Zone

Privacy Policy

Thank you for visiting us and for reviewing our privacy policy. This policy was last updated on May 1, 2015 to include our mobile apps.

We do not disclose, give, sell, or transfer any personal information about visitors to its websites and mobile applications, unless required for law enforcement or by statute.  We do not rent, sell, or loan our mailing list to anyone.

We are committed to protecting your privacy. We will not collect any personal information about you when you visit our website or use our mobile apps (other than the standard information automatically collected and stored in the web server's logs) unless you choose to provide it to us.

Detailed information regarding server logs, voluntary submission of personal information, "cookies," security, and intrusion detection systems is provided below.

Information Collected And Stored Automatically

If you do nothing during your visit but browse through the internet site or any of our mobile apps, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Our web server will automatically collect and store only the following information about your visit:

  • Your computer's internet Protocol (IP) address. (An IP address is a number that is automatically assigned to your computer whenever you connect to the internet.)
  • The domain from which you access the internet (for example, aol.com, if you are connecting from an America On-line account).
  • The address of the internet site, banner, or email from which you selected or entered a link that brought you to our site.
  • The date and time you arrived at our site and how long you spent visiting the site.
  • The name and version of your computer's operating system and browser: for example, Windows XP/Internet Explorer 6.0. (This information is supplied automatically by your computer and enhances your ability to view web pages.)
  • The pages you visit.

We use this information to help us make the site and our mobile apps more useful to visitors—to learn about the number of visitors to our site and the types of technology our visitors use. Unless it is specifically stated otherwise, no additional information will be collected about you.

If You Send Us Personal Information

If you choose to provide us with personal information, either by phone, in writing, by email, or by filling out a form and submitting it to us through the website or downloading any of our mobile apps, this information will not be released, disclosed, sold, or transferred to any outside source unless required for law enforcement or by statute.

If You Send Us Email
If you send us email, we will collect and store your email address and the content of the email, including any personal information you chose to include, and will use it only to respond to your request quickly and accurately. However, email is not necessarily secure against interception. If you are worried because your communication is very sensitive, you can send it by postal mail or contact us via telephone.

If You Fill Out On-line Forms

Certain areas like the contact page include forms where you actively enter your personal information. We use this personal information to provide you with the latest information pertaining to your initial request.

Specifically:
When you submit a request for information, we need to know your name, email address, in certain cases your mailing address, and question or comment. This information allows us to process and fulfill your request and also to notify you of its status.  We may also use the information we collect to occasionally notify you about important changes to the website, new services, products, and special offers we think you may find valuable.

If a user elects to use a referral service for informing a friend or colleague about our site or mobile apps, we ask them for the referral's name and email address. We will automatically send the referral a one-time email inviting them to visit one of our websites, download our mobile app or invite them to register for more information. The provided information will be stored for the sole purpose of sending this one-time email and for tracking the success of our referral program. The referral may contact us to request the removal of this information from our database and we will comply with their request.


Cookies
Some pages on this website employ "cookies." A cookie is a small file that an internet site transfers to your computer's hard drive to allow the server to "remember" specific information about your session while you are connected to one of our websites. Requests to send cookies are not designed to collect information about you but only about your browser session. The cookies make it easier for you to use the dynamic features of our websites. The cookies and the information about your session are automatically deleted after a certain period of time. The information is not permanently stored on your computer. We do not collect personal information about you except as described above.

Security
All our websites and mobile apps use the latest encryption technology to keep your personal information safe. All your information is encrypted using a secure server for maximum security. If you feel more comfortable doing so, our websites and mobile apps also provide options to request information by telephone.

Links To Other Sites

Our websites and mobile apps may include links to other organizations that are not owned or maintained by us. Once you follow a link to any other site, you are subject to its privacy policy.

Your Consent
By using our websites and mobie apps, you consent to the collection and use of the information as described in this document. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Notice of the most recent date of changes to our privacy policy will appear at the top of this page.

Protection Of Children's Privacy

We acknowledge that our websites may be visited by children under the age of consent. The material on our pages is deemed suitable for all ages. It is possible that a child under the age of consent may provide personal information to us by filling out a form and submitting that form to us through the internet site or our mobile apps. Should we discover we have received information from a child under the age of consent, we will remove that information from our system.

Intrusion Detection
For site and mobile app security purposes and to ensure our services remain available to all users, we employ software programs to monitor traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. In the event of authorized law enforcement investigations, and pursuant to any required legal process, information from these sources may be used to help identify an individual.