Braxton-Bragg Makes Your Life EASIER!
Better Product Guarantee!
At every price point, our aim is to deliver a higher quality tool than you can find elsewhere. We know that is an easy claim to make, but a hard claim to live up to. Since many tools look similar, usually you can only know the performance of the tool by using it. We offer a 30-day, unconditional, money-back, satisfaction guarantee on everything that we sell. Use the tool and if you are not 100% satisfied, we will buy it back, no exceptions, and no fine print.
Faster Service Guarantee!
Our goal is to answer your call by the second ring and to ship your order the same day. UPS will deliver your order anywhere in the USA within two days. Our Standard Shipping for orders weighing less than 70 pounds is UPS 2nd Day which is FREE for orders of $250 or more to ALL 50 STATES. Orders less than $250 are charged a flat rate of $13.95. If an order contains HazMat items and must be shipped via air service, a charge of $35.00 will be added. To avoid HazMat charges, a customer may elect to split the order into an air shipment, including non-HazMat items, and a ground shipment including the HazMat items.
COD charges are the responsibility of the customer. Heavy items requiring truck shipment and all sink shipments will be charged freight. For international orders, we will obtain a freight quote and call for your approval before shipping.
We have several million dollars of inventory in our Knoxville warehouse, which enables us to achieve a 98% order fill rate. Our website is fast, simple, and easy to use. It contains useful information as well as instructional videos. Our salesmen are trained by the manufacturers.
Cheaper Price Guarantee!
Efficiency is our passion. We constantly focus on how we can become more efficient, enabling us to sell at the lowest possible price. We have invested in sophisticated computer technology and operate out of a modern warehouse. We buy directly from manufacturers rather than middlemen, in large quantities, and we pay in cash to obtain the best prices. We do not have the added cost of outside salesmen, route vans, or retail stores. We only market to professionals. We do not have a two-tiered pricing structure; we do not sell to dealers, vans, or distributors. Our pricing strategy is simple; we charge less than our competitors-and in most cases, a lot less. If you find a product cheaper elsewhere, call us and we will beat the price. We will even protect you if you find a product cheaper elsewhere within 7 days of purchasing it from us. Give us a call and we will write you a check for the difference.
We Are Here For You!
- You contact us when it’s convenient for you:
Monday - Friday 7:30 am to 6:00 pm EST
- You order however works best for you:
By phone, by fax, or through the website.
- You buy only what you need:
We have no minimum order size.
- You get your order faster:
Order by 5:45 pm and we will to ship the same day.
- You pay the way that suits you best:
We accept credit cards, debit cards, and credit terms. To find out more about our credit terms, call 866-291-9613.
- You rest easy:
Your product is being shipped professionally. We ship only through UPS, FedEx, or common carrier.
Our Service Is Key!
- Orders received from 7:30 am to 5:45 pm EST ship SAME DAY.
- Orders over $250 ship UPS Second Day FREE.
- Orders under $250 ship UPS Second Day for only $13.95 in all 50 states!
- Don’t worry about the HazMat fees for adhesives and sealers, we’ll take care of them for ground shipments.
- Sinks and heavy items requiring truck shipment will be charged actual freight costs.
- If you’re outside the USA, don’t worry about surprise shipping costs; we will obtain a freight quote and will call for your authorization before sending your order to you.
Listen, we know even with our guarantee and dedication to service, things can go wrong. We’re human and we do make mistakes from time to time. However, if you have any service issue with the products we sell, please give us a call. We want to make things right; we have trained service technicians ready to serve you.