Braxton-Bragg Corporation | Knoxville, TN
Call Toll-Free: 800-575-4401 Your professional tooling source
Order Online
All the products you find in our print catalog are available online.
ACCOUNTING TERMS
Payment for website purchases must be made with a credit or debit card only. However Braxton-Bragg does offer other payment options for orders placed through a Customer Service Rep. If you are interested in setting up any of the different payment options listed below, please contact the Accounting Department or a Customer Service Rep.
Business hours
Monday-Friday: 7:30 a.m.-6:30 p.m. EST
Customer Service
800-575-4401
Accounting Department
Toll Free: 866-291-9613
Fax: 865-688-8254
2/10 Net 30
Please take advantage of your terms and remember you may take your 2% discount if paid within 10 days. Otherwise, payment is due in full within 30 days.
NSF Checks/ Service Charges
If you should have an NSF check on your account, you will receive a letter by mail or fax. You will need to send a Certified Check including the Service Charge of $25.00 within 10 business days to avoid further action. *Note: After 2 NSF Checks, your terms will be changed to Credit Card Only!
COD/Credit Card
Please disregard statements received on COD/Credit Card Orders. Due to time and processing delays, you may receive a statement in error. Please verify charges with your personal credit card statement or your bookkeeping.
If Your Account Reaches:
31-60 Days
Please pay promptly to avoid exceeding your credit limit, which will delay shipment of orders.
61-90 Days
Your account will be placed on "Hold" status and arrangements must be made before shipping of further orders can occur. This also applies to accounts with credit limits exceeded.
Over 90 Days
Shipping will cease and your account will be reviewed and possibly sent to a Collection Agency. Per company policy, payment must be received for any 90 day+ balances before shipping of any orders. Your account will be revoked if the average payment days reach 90. All accounts will be reviewed for future business transactions.
Over 120 Days
All Accounts will be placed on "DO NOT SELL TO" status and referred to a Collection Agency. Your company will be responsible for all collection fees should this become necessary.
Credit Limits
Credit Limits will not be increased to cover Past Due balances. However, feel free to call and discuss account options or request a review of your account with our Credit Department at any time. Account limits are reviewed monthly and each time you place an order.
CREDIT INFORMATION
Braxton-Bragg offers two types of credit plans for customers. Applications for both accounts must be completed in their entirety and can be faxed to 865-688-8254. Signatures are necessary to obtain credit information. Our Credit Manager will review each application and will reply with in 7 to 10 business days. Requests for credit application and questions may be directed to the Accounts Receivable Department at 866-291-9613.
Option 1: Braxton-Bragg Credit Card through GE Capital/ Home Source
- GE Capital mails a monthly statement listing charges
- A higher credit limit may be established with this account
- Requirement: Customers must have been in business at least 2 years to qualify for this account.
Option 2: Braxton-Bragg In House Credit Account
- Terms of 2/10 Net 30
- Ideal for purchases of consumable items (larger equipment must be purchased by credit card, lease, or prepaid before shipment)
- Items purchased on this account are billed at the time of order. If payment is received within 10 days of the invoice date a 2% discount will be applied, otherwise payment is due in full within 30 days.
- Requirement: Customers must have been in business at least 1 year to qualify for this account.
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