SHIPPING INFORMATION
Orders that exceed $500 receive free UPS ground freight within the lower 48 states.  Alaska, Hawaii and international orders usually ship via air.  We will call prior to shipment with freight costs.  We also charge truck shipping for large saws, machines, routers, etc. For orders less than $500 in the lower 48 states, a flat rate of $21 for shipping and handling via UPS ground will be charged.  Additional charges for HazMat products will also be charged at the rate of $20 per box.  For orders too large to be shipped via UPS ground, our Customer Service Rep will provide a freight quote prior to shipment.  Next day air shipments are available upon request, your Customer Service Rep will provide a freight quote prior to shipment.

REPORTING DAMAGED SHIPMENTS
We inspect all orders carefully before shipment. We try our best to pack and ship items to be as damage proof as possible. However, if damage does occur during shipment, please contact us immediately. 

For truck orders: Inspect the product thoroughly BEFORE you sign for it, while the driver is still there. If you sign the bill of lading as being OK and there is damage, there is nothing Braxton-Bragg can do to correct the damaged item. If you find damage, while the truck driver is still at your location, please call Braxton-Bragg immediately and we will instruct you on how to proceed. 

For UPS: Inspect the contents thoroughly as soon as you receive your package. Please call Braxton-Bragg immediately if there is any damage. Braxton-Bragg reserves the right to repair or replace damaged items.