Satisfaction Guaranteed   We sell only the highest quality products backed by the best manufacturer’s warranties and Braxton-Bragg’s satisfaction guarantee. If you are not happy with one of our products, call us–we'll strive to make it right.

• If there is an oversight with your order, give us a call–we can fix it!
• If you order the wrong product call our customer service rep for an RGA.  Click here to read our return policy.
• If we ship you the wrong product, call us and we will issue a call tag and shipping label.

Price Guarantee    We do our utmost to have the lowest prices in the industry. In the rare case that a competitor offers a lower price, call us; we will beat the price and send you a free shop apron. We advertise monthly specials in The Express and the Slippery Rock Gazette.  We place large orders with our vendors and we pass the savings on to you. We buy big so you don’t have to! Watch for us in your mailbox.  It is our policy to beat any competitors price on any item we sell.  We offer the Dare to Compare challenge.  Give us a call.  We guarantee that we will save you at least 7% over your current supplier for all the products that you use.

Frequently Asked Questions

• Business hours are Monday-Thursday 7:30 am to 6:30 pm EST, and Friday 7:30 am to 6:00 pm EST
• You may order by phone, fax or website.
• No minimum order size; buy what you need.
• Order by 5:00 pm and we will ship the same day or break our necks trying.
• We accept credit cards, debit cards, COD, credit terms and cash. To discuss credit terms, call 866-291-9613
• We usually ship via UPS.  We also use FedEx and trucks as needed.  We ship from our warehouses in Knoxville, TN and Fresno, CA.  We also drop ship directly from the manufacturer in a few cases.  Shipping charges are based on weight and distance; small parcels have a flat rate charge. Hazardous Material shipments may be subject to a surcharge.  We offer free ground freight for the lower 48 states for orders above $500.  Alaska, Hawaii, and international shipments usually ship via air.  We will call with freight costs prior to shipment. 
• If you have a service issue with the products we sell, give us a call; we have trained service technicians ready to serve you.
• We have a CNC team that will come to your shop and demo our tooling. Once you see what we have to offer, you will look to Braxton-Bragg for all your tooling needs.