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FAQ: What are Browser Cookies and how do I enable them?

Some pages on this internet site employ "cookies." A cookie is a small file that an internet site transfers to your computer's hard disk to allow the server to "remember" specific information about your session while you are connected.

Requests to send cookies are not designed to collect information about you but only about your browser session. The cookies make it easier for you to use the dynamic features of our internet site.

The cookies and the information about your session are automatically destroyed after a certain period of time. The information is not permanently stored on your computer.

Most web browsers automatically accept cookies. However, you will need cookies to be turned on and/or your security settings to be set at an acceptable level when you are logging in to your account or when you are attempting to complete a purchase.

Internet Explorer 6 or higher:
Click on Tools at the top of the browser. Select Internet Options and click on the Privacy tab. Using the slider graphic, set it to Medium. Once you have checked that the correct privacy level is selected, click OK to close and exit the Internet Options menu.

Internet Explorer 5 or higher:
Click on Tools at the top of the browser. Select Internet Options and click on the Security tab. In the white box at the top, there is a blue-green Earth icon. This should be highlighted in blue, if not, click on the icon to highlight it. The section at the bottom of the box will be entitled Security level for this zone. You will see a slider that sets the level of security. To use this site properly, Medium must be selected as the security level. Once you have checked that the correct security level is selected, click OK to close and exit the Internet Options menu.

Internet Explorer 4 or higher:
Click on View at the top of the browser. Select Internet Options and click on the Security tab. You will see a Zone line in which there is a small blue-green Earth icon labeled Internet. If this is not the case, click on the small, black, down triangle next to the Zone line and select it from the drop down list that appears. The section at the bottom of the box will be entitled Internet Zone. You will see four levels of security options. To use this site properly, Medium must be selected as the security level. You can do this by clicking in the radio button (small white circle) to the left. A black dot will appear in the middle of the radio button. Once you have checked that the correct security level is selected, click OK to close and exit the Internet Options menu.

Netscape Navigator 4 or higher:
Click on the Edit menu at the top of the browser, select Preferences from the drop down menu that appears. From the menu on the left, click on Advanced. You will see a box entitled Cookies. Click in the radio button (small white circle) next to Accept All Cookies. A black dot inside the button indicates that this option is selected. Click OK to close the Preferences menu.

Opera 7 or higher:
Click on the File menu at the top of the browser, select Preferences from the drop down menu that appears. From the menu on the left, click on Privacy. You will see a box entitled Cookies. Click in the checkbox (small white square) next to Enable Cookies. A check indicates that this option is selected. Click OK to close the Preferences menu.

Mozilla
Click on Tools at the top of the browser. Select Options and click on the Privacy Tab to view Cookie settings. The "Accept cookies from sites" must be checked. Click the "Exceptions" List. If www.crateandbarrel.com is there, click "remove site" and Mozilla should now accept our cookies.

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