CUSTOMER SATISFACTION
Braxton-Bragg prides itself on selling high-quality products. Most of our products, such as power tools, are covered by the manufacturer's warranty. However, if you should ever experience a problem with something you've purchased from us, please call and allow one of our sales staff to help solve the problem. CUSTOMER SATISFACTION IS GUARANTEED at Braxton-Bragg! Call us and we will help you in contacting the manufacturer and resolving the problem.
PRICING INFORMATION
All prices are subject to change without notice.
Braxton-Bragg will do its best to maintain catalog prices throughout the year. With the fluctuation in the foreign exchange rate and vendor prices, it may be necessary for us to adjust prices periodically throughout the year. This may lead to an increase or decrease in prices, as the foreign exchange rates have been unpredictable. Please be assured that Braxton-Bragg will offer our customers the absolute best possible price at the time your order is placed.
BUSINESS TERMS
- Business hours are Monday-Friday: 7:30 a.m.-6:30 p.m. EST.
- Orders may be placed by phone, fax, mail or from BB web site.
- No minimum order necessary.
- If your order comes in before 5:00 p.m. EST we will do our best to ship it the same day. We do encourage customers to place orders as early as possible to guarantee same day shipment. Overnight delivery may be available to your address; ask your Customer Service Rep when you place your order.
- Payment for orders may be handled by Visa, Master Card, American Express, Discover, or debit card. Please call our Accounting Dept. for more details, 866-291-9613.
- Orders will be shipped via UPS, Federal Express, or by truck.
- Shipping charges are based upon package weight and destination, not on set prices. We don't want our customers to have to pay more for shipping than absolutely necessary.
- Orders that exceed $500.00 receive free ground freight within the continental United States, with a couple of exceptions, including large saws and machines, routers, etc.
- Sales tax will be processed for orders to TN, CA